GHG Corporation delivers excellence in customer service while fulfilling Lockheed Martin's staffing requirements.

Situation
When Lockheed Martin was seeking a reliable partner to provide staffing solutions for the Science, Engineering, Analysis, and Test (SEAT) project, GHG Corporation answered the call. We have satisfied the SEAT requirements by providing a wide range of skilled personnel including Oracle programmers, IT helpdesk professionals, receptionists, executive assistants, and security guards. Marc Schooley, Lockheed Martin subcontract administrator and partner manager for the project explains, "GHG Corporation surpasses Lockheed's requirements for a staffing solutions provider. They have consistently been responsive, reliable, and provided quality people across a wide spectrum of talent, all at competitive rates."

Solution
The professionals at GHG Corporation recognized the need for a quick, yet quality response to Lockheed Martin's staffing requirements. The GHG project manager worked closely with Lockheed Martin management to understand their staffing and timing requirements to ensure an expedient and accurate fulfillment of their needs. As soon as the request was received, the 'GHG recruiting machine' went into motion. By utilizing both traditional and e-recruiting methods, GHG rapidly staffed the positions with quality applicants that exceeded Lockheed Martin's expectations.

GHG's project team worked closely with the SEAT management team to maintain top customer satisfaction levels through every aspect of the project. Ease of doing business is always a top priority with GHG. Schooley concurs, "GHG is always right there. Issues are handled immediately. From staffing to contract administration, it has been a pleasure doing business with the people of GHG."

Results
GHG continues to exceed Lockheed Martin's expectations on delivery for the SEAT project. Feedback from Victor Marks, manager, IT Customer Support Department, Lockheed Martin includes, "GHG has provided quality, trained, and experienced IT technicians, and has consistently been responsive and supportive to our needs. I welcome the chance to work with GHG on additional opportunities." Due to GHG's excellence in customer satisfaction, the partnership is expanding and GHG is receiving additional opportunities and responsibilities.

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